Saladmaster
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Saladmaster Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Saladmaster has 3.6 star rating based on 145 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Saladmaster to a friend or colleague.
- Rating Distribution
Pros: Great quality, Love the cookware, So simple to cook.
Cons: Cost of this purchased, Pricey, Too expensive and poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Saladmaster has 3.6 star rating based on 145 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Saladmaster to a friend or colleague.
- Rating Distribution
Pros: Great quality, Love the cookware, So simple to cook.
Cons: Cost of this purchased, Pricey, Too expensive and poor customer service.Recent recommendations regarding this business are as follows: "Sales reps are liars don’t believe what they say", "Beware", "For Your Health and Your Kids.This cookware does not create diseases.", "Don’t buy it, for that much money you can buy more than 7 sets of cookware.", "Be careful in dealing with dealers.".
Most users ask Saladmaster for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Saladmaster Reviews
"This cookware is better than you could find anywhere in the World!!"
I got my cookware when my son was 8 months old...57 years ago, and still have it today, November 17, 2023...and still cooking with it today! Some of the top...
"The marketing strategy is scam"
They went in our home without informing us that they will do the cooking show. They have available product already and there is no way for you to back out....
The Woodlands, Texas
Lifetime warranty complaint
User's recommendation: Sales reps are liars don’t believe what they say
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Awful company
Preferred solution: To save others money
Hello Aiden, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
The marketing strategy is scam
- Heavy products
- Overpriced
- Marketing strategy in dubai
Preferred solution: since there is no way for us to back out and they even not reduce the price I hope you do some compensation to meet all the hassle and problems it cause to us
User's recommendation: Beware
Hello Tunya, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
The Villages, Florida
This cookware is better than you could find anywhere in the World!!
I got my cookware when my son was 8 months old...57 years ago, and still have it today, November 17, 2023...and still cooking with it today!
Some of the top knobs had broke over the years and some of the side handles , but, contacted Eric in Eustis, Florida, this afternoon, and in one hour, even, he was at my door and he brought me many of the parts that had broke over these many years, from the parts he had saved, for his many years with Saladmaster..I could not believe he could be here so fast!!
What I like about Saladmaster Cookware is that it is stainless steel and contains no hard chemicals that can endanger your health or the health of your children.
i am 75 years old and do not have cancer or Covid, or any diseases and neither does my son or daughter...
I believe it has to do with the stainless steel...and you need to learn how to clean it properly to remove the hard water stains, from your water supply, and any other stains...What you do is use the cleanser that is recommended and put some elbow grease into the cleaning...or, Comet Cleanser and an SOS Pad...
My health and the health of my children are important...The water supply around the country does leave white residue if you have the heat too high...Saladmaster is made to start with lower heat than the high heat you learned over the years...Stop and ReThink...
Train yourself to use this cookware for your health and that of your family...And, when you get to my age because you learned how to keep the nutrients in the foods you cooked, you can give yourself a pat on the back...
Happy Cooking! And, thanks for reading this..
T in Florida
.
User's recommendation: For Your Health and Your Kids...This cookware does not create diseases.
Dear Customer, We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable.
If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hate them
Preferred solution: Full refund
Hello Tom, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to exchange a 3qt. pot because it was warped when it gets heated up.
Nothing happened since my complaint. The area distributor is stuck with the idea of selling me the 3qt.
pan for $1100. with a 50% discount.
I cannot imagine that I bought a premium product that is not covered with a lifetime replacement. As I mentioned before I have...
Still it will cost us $550. for 3 qt. pot.
It is just discouraging to hear that when you thought that buying a set for $5k, there will be no questions asked to exchange it. I would even discourage my friends and family to buying this product with the experience that we had.
- Discount on buying a set
- Cost thousands of dollars
- No exchange for defective item
Preferred solution: Exchange defective item
User's recommendation: Don’t buy it, for that much money you can buy more than 7 sets of cookware.
Hello Conrado, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
Los Angeles, California
No lifetime replacement/ warranty
Dear Customer, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charleston, West Virginia
Cleaning stainless saladmaster
Hello Debbie, We can see this is important to you and would love to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6807 or email us at here2help@saladmaster.com .
They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
Skillet replacement
I bought a saladmaster skillet in the UK; moved to the US and could not use my skillet because of the voltage. I asked them to replace my skillet but they refused. Its such an expensive product.
Preferred solution: Replacement
Hello Errolynn, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
Florence Township, New Jersey
Want to make a return. I was deceived into buying this product. Am not in need of it at the moment
Dear Saladmaster Customer, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
Dissatisfaction and cheated by the salad master dealer
We purchased salad master Executive chef from Canada Royal Apron dealer in year 2021. We were billed $22,000.Dealers name is Abby Ajayi in Ottawa.Only Salad master set A and B were supplied up till today instead of A,B,C,D plus master set, making 5 boxes plus year 2021 gift sets of Smokeless broiler grill and pressure pot.
$100 deducted for 10 months and $475 is being deducted monthly from mr husbands account. He wasnt aware of the full contents,as they delivered in bits. The last delivery was on September, 2022. This is a breach of contract.Weve made several complaints to dealer and Maple Financial company that we dont want any pots supply again and they should stop over charging us for what we did not get.
Calculate the pots supplied so far for 2 years,stop over deductions.
Weve shown pictures of pots supplied, Abby just sent her staff this week to confirm and its been confirmed that so many cookwares werent supplied. Please intervene and help us..Mr ADEDIPE O.
- Good cookware
- Bad customer relationships with my dealers
Preferred solution: Over deductions from bank account for what the dealer didn’t supply since 2021. No more interested, as a lawyer, this is a breach of contract.
User's recommendation: Be careful in dealing with dealers.
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com .
They are eager to resolve your issue quickly. Thank you for being the best part of our day!
Vancouver, British Columbia
Want to share my amazing experience
User's recommendation: If you are looking for a healthy cookware, and a cookware that you can pass to your children and grand children.
Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
Ewa Beach, Hawaii
Love the cookware
User's recommendation: Yes I do recommend more than 100%
Hello Pete, We are so pleased to hear your long-time use and positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
No problems, have owned for several years
- So simple to cook
- Prouduct itself is great
- Pricey
- You pretend to give cooking class but sell them salad master
Preferred solution: Free product
User's recommendation: Tired of buying pans every 5 years? These will last a lifetime.
Hello Kevin, We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
Manchester, Massachusetts
Pending my refund for 8 months
- Good quality
- Saladmaster scam
Dear Customer, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com. They are eager to resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sterling, Virginia
Always support a good Product
Cooking is not among my top skills so I was delighted to discover Saladmaster cookware which would help me with the process, in addition to contributing to my health. I love the "dump" method which is so easy, efficient and pretty much a "no brainer" approach.
I particularly like the Saladmaster Food Processor which saves me so much effort and time in slicing veggies ( I have issues with my hands.) The quality of the cookware is without question top class, and the consistency of heat produced is something I can count on. Cleaning is a breeze plus the fact that being a waterless, oil-less medium, makes for a very healthy equipment. Being Diabetic, I am so thankful that I can create healthy meals.
Saladmaster cookware has far exceeded my expectations! Admittedly, it is on the pricey-side but I consider it an investment in health, plus a legacy for my daughter.Buy
- Great quality
- No oil
- Superior quality and excellent flavor of cooked foods
- On the pricey-side
User's recommendation: Buy it! Checks off all boxes for quality cookware
Hello Mila, We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
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Dear Customer, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6811 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service