Saladmaster Reviews

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Saladmaster - There must be something in that food...
Saladmaster - There must be something in that food...
Saladmaster - There must be something in that food...
Saladmaster - There must be something in that food...
Saladmaster - There must be something in that food...
Saladmaster - There must be something in that food...
Or they have found a good way to rope in innocent hard working people. My Fiance, thinking back at his mother's set of Salad Master pots, wanted a large skillet for me to use to cook in. So he wandered by a Salad Master storefront, alone, and went in to inquire on...
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10 comments
#2006799

Does it hurt to clean my skillet with baking soda?

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ID
#1177428 Review #1177428 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Product
Saladmaster Cookware
Pros
  • Food they cooked
Cons
  • Not full disclosure
  • Food i tried to cook and the pots lack of handles
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Recommendation

Update by user Sep 08, 2021

Company fixed the issue and I have been provided with discount on future orders.

Original review posted by user Sep 08, 2021
Saladmaster was introduced to us more than 7 years ago. I never thought it was possible to cook fried chicken or fried porkchop without oil nor boil an egg or corn without water. It was such a saver because oil becomes a large expense when it accumulates over time. Also, dishes taste much better even with less salt, spices and sauce, highlighting the true taste of the ingredients. I taught cooking in my Home Economics class and I can say cooking with Saladmaster is one of the best methods to cook healthy foods.For
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1 comment
#2059554

Dear Saladmaster Customer, We are so pleased to hear your long-time use and positive experience of Saladmaster. We are happy to know the issue was resolved for you.

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

Resolved
ID
#2851819 Review #2851819 is a subjective opinion of poster.
Location
Dasmariñas, Calabarzon
New Reviewer

I have the eléctric skilket for more than 20 years. I love it. But I need the cable. Where can I found it?

I need the cable. Where can I found it? It is to far for me in Puerto Rico. I will be gratefull for any information.
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1 comment
#2055866

Dear Saladmaster Customer, We are so pleased to hear your long-time use and positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

You can order a replacement cable for your electric skillet at the official Saladmaster Parts website here -> https://www.ordersaladmasterparts.com/ If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2819915 Review #2819915 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very Satisfied

I love my Saladmaster pans! We them EVERY day and They are wonderful. I love how it tells you with the clicks when it is up to temperature without taking off the lid. They are a little pricey, but I am so glad that we purchased the set that we did.

User's recommendation: I recommend this product.

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1 comment
#2055865

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2819672 Review #2819672 is a subjective opinion of poster.
Location
Pleasant Grove, Utah
New Reviewer

Happy cooker with magic pot!

Previously, I used to use charcoal to braise meat dishes. With introduction of Salad master, no more charcoal, no more Cinderella in kitchen. It's so easy to cook with Salad Master, save time, energy! To make my cooking life easier, happier, just with slow fire, I braised my foods n do my house chores simultaneously. Save my LPG gas as well. Cooking rice turn easier for me, cos the water can be evaporated accordingly. This pot is a magic pot for me.

User's recommendation: Highly recommended to own this product.

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1 comment
#2054100

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2814766 Review #2814766 is a subjective opinion of poster.
Preferred solution
Nil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Office Manager

We bought the set, ran into financial difficulties took a job to sell the cookware so we could pay for what we bought. Office manager informed other employees that I was a peice of *** and a deadbeat because I fell behind in payments. Would Don't buy from never recommend

User's recommendation: Don't buy from any office in Edmonton.

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1 comment
#2052967

Dear Saladmaster Customer, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.

Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com .

They are eager to resolve your issue quickly. Thank you for being the best part of our day!

ID
#2806999 Review #2806999 is a subjective opinion of poster.
Pros
  • That you dont really have a lifetime warranty but pretend you do
Cons
  • Cost of this purchased

Worth it to share

Saladmaster - Worth it to share
Saladmaster - Worth it to share
Saladmaster - Worth it to share
Saladmaster - Worth it to share
Saladmaster - Worth it to share
I just bought mine this march 2021 omg im always excited to used to cook, so healthy very fast cooking less than 1 hr i had kaldereta menudo sinigang, and 2 hrs later my food still hot inside!
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1 comment
#2059552

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2806334 Review #2806334 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Enter the promo to win

I have been using my Saladmaster I have been using my Saladmaster cookwares since 2010. I love the most is my electric skillet because i can bring it anywhere i go. Plus the fact that I dont need to use cooking oil when frying meat makes me guilt-less when eating fried food.
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1 comment
#2059551

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2803928 Review #2803928 is a subjective opinion of poster.
New Reviewer

Great

Saladmaster is great. And back the products. I lost a small piece of my grill and saladmaster replaced it.
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1 comment
#2051753

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2800422 Review #2800422 is a subjective opinion of poster.
Pros
  • Prouduct itself is great
  • Great product
Cons
  • Pricey
Preferred solution
Price reduction
New Reviewer

Great product

Durable and easy to clean, heat is distributed evenly on the cookware therefore the food cooks faster, just pure stainless steel and no chemicals sprayed on the cookware

User's recommendation: Buy one.

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1 comment
#2051752

Dear Saladmaster Customer, We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service

ID
#2791482 Review #2791482 is a subjective opinion of poster.
Product
Saladmaster Cookware
Pros
  • Ease of cooking
Cons
  • Pricey
Preferred solution
An additional cookset

Return product

Canceled order I need address to send it back please send me address so I can send it back. I will be waiting
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1 comment
#2047110

Dear Saladmaster customer, we are sorry to hear that you canceled your order. We can see this is important to you and will assist you in this matter.

Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com .

They are eager to resolve your issue quickly. Thank you for being the best part of our day!

ID
#2763518 Review #2763518 is a subjective opinion of poster.
Location
Dayton, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I JOHN GILLEMOT (530-205-****) HAVE HAD A BAD EXPERIENCE WITH YOUR SALES PERSON LANIE CURBELLO (480-267-**** OF ARIZONA. I ORDERED THE COOKWARE FROM HER ON APRIL 9TH 2021 AND CANCELLED THE CONTRACT ON APRIL 12TH OF WHICH IT SAID I COULD WITHIN 5 BUSINESS WORKING DAYS....
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3 comments
#2006767

Dear Saladmaster Customer, Saladmaster is a wholesaler selling to a network of Independent Authorized Dealers on a worldwide basis. We are sorry to hear of your unpleasant experience with the area Dealer and we appreciate you bringing the matter to our attention.

You may either discuss this directly with the Dealer or you may move forward with a Formal Dealer Complaint. The formal complaint will consist of us forwarding your emails to the Dealer for their review and their handling. It is the Dealer’s responsibility to present a desirable resolution between you and the parties involved. We cannot see the phone number and email address you provided in your review.

Please reach out to us with your contact information and any other pertinent information that you feel may help with your complaint.

Please send the requested information to smc@saladmaster.com or feel free to call us at 1-800-765-5795. Thank you, Saladmaster Customer Service

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ID
#2520592 Review #2520592 is a subjective opinion of poster.
Location
Prescott, Arizona
Loss
$100
Preferred solution
Full refund

No service

Need new handles for pots and have repeatedly asked for a rep to contact me . Its been 9 months and no contact

User's recommendation: Don’t buy these.

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1 comment
#2005901

Dear Saladmaster Customer, Please contact us on our toll-free number 1-800-765-5795 and Press #4 for Customer Support and one of our Customer Service Specialist will be happy to assist you. If we can be of further service to you, please give us a call. Thank you, Saladmaster Customer Service

ID
#2507503 Review #2507503 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer
On April 3, 2020 I ordered a handle and the wrong one was sent. I was able to contact Saladmaster and we were able to find the problem which was the ferrel. I was told I could get one but they were used. That was fine. The proper handle was sent but no ferrel was...
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1 comment
#1988648

Hello Paul, Thank you for bringing this to our attention and we are sorry you had such a frustrating experience. This is not typical of us.

It is my understanding that our customer service team talked with you and will be sending you two handles, three ferrules, and three cans of Saladmaster cleaner. We want to earn back your trust in Saladmaster and we will be using your experience in our customer satisfaction training process.

If we can provide further support or answer any questions you may have, please let us know. Thank you, Saladmaster Corporate Office

ID
#2412262 Review #2412262 is a subjective opinion of poster.
Product
Saladmaster Cookware
Pros
  • Excellent cookware
Cons
  • No customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Not service at all

Hi I am living in Coquitlam Bc. We brought a set of salad master by somebody to sold us rep. Salad master, After that any time call them for powder for cleaning. Nobody responds ,they told me okay, but until now we didn't get that. How this product has lifetime guarantee. This is just lie to people to sells your product.I asked from other people they had the same problem.i regret for buying this product ,because now I make food indicts pan same as dog bowls!!!!!!!!!!!!
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1 comment
#1970754

Dear Saladmaster Customer, Please contact us on our toll-free number 1-800-765-5795 and Press #4 for Customer Support and one of our Customer Service Specialist will be happy to assist you. If we can be of further service to you, please give us a call. Thank you, Saladmaster Customer Service

ID
#2361618 Review #2361618 is a subjective opinion of poster.
Location
Port Coquitlam, British Columbia
Preferred solution
Deliver product or service ordered

Needing parts for my saladmaster equipment

Nothing happened. Nobody responded to my request for the plug temperature control for my electric cookware.none
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1 comment
#1957653

Dear Saladmaster Customer, If you're interested in replacement parts, you can order them from the Saladmaster website here - https://saladmaster.com/en-us/our-products/order-parts. If you need further assistance, please contact us on our toll-free number 1-800-765-5795 and Press #4 for Customer Support and one of our Customer Service Specialist will be happy to assist you. Thank you, Saladmaster Customer Service

ID
#2281017 Review #2281017 is a subjective opinion of poster.
Location
Carmichael, California

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