
Saladmaster
Saladmaster Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Saladmaster has 4.8 star rating based on 16 customer reviews. Consumers are mostly satisfied.
100% of users would likely recommend Saladmaster to a friend or colleague.
- Rating Distribution
Pros: Great quality, Love the cookware, So simple to cook.
Cons: Cost of this purchased, Pricey, Too expensive and poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Saladmaster has 4.8 star rating based on 16 customer reviews. Consumers are mostly satisfied.
100% of users would likely recommend Saladmaster to a friend or colleague.
- Rating Distribution
Pros: Great quality, Love the cookware, So simple to cook.
Cons: Cost of this purchased, Pricey, Too expensive and poor customer service.Recent recommendations regarding this business are as follows: "Beware of Dealers who are not Transparent about Cancellation Policy", "Don't give up!", "Si", "Don't take your "friends" advise - they are paid commissions and receive gifts by saladmaster as part of the pyramid scheme", "There are great quality cookwares at lesser prices".
Most users ask Saladmaster for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
Media from reviews











































Can’t get in touch with anyone to help
They keep transferring me or they want me to send pots back the holes in the top of pot have come out I need to keep the steam in when cooking
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Saladmaster is not fit for cooking and won't honour their lifetime warrantee
Saladmaster is not fit for cooking and a Pyramid Scheme
Beware anyone contemplating buying Saladmaster rubbish, unless you want to spend over $5,000 on salad bowels that look like cooking pots!
I have a $5,074.00 Saladmaster cooking set that is unfit for the purpose of cooking, maybe that's why it is called "saladmaster", because they are not designed for cooking.
The pots have bent bases to varying degrees causing burning due I believe to their bimetallic design and because it is a pyramid scheme I can't get anyone with authority to replace them even though they claim a lifetime warranty. (see attached)
The frypan in particular is the worst affected and all I use it for is frying eggs, and with the warped base the oil or butter runs to the sides and the eggs burn and stick to the pan.
I have found once your "friend" has made the overpriced pyramid sale then no one wants to know you.
Over the last 12 months have gone through all the bottom tier sellers of the scheme, just getting fobbed off to another basic salesperson that are only interested in selling the inferior product - nobody at the bottom of the pyramid scheme has any authority other than to sell the salad-ware and advise ridiculous things like the bent bases do not affect the cooking ability, or the frypan cannot be used on high heat, even though I have only used it on level three since I am only cooking eggs.
Other pots and pans can be used on high heat, that is why we buy cooking pots so why cant saladmaster be used on high heat?
Unless it is only designed for salad as I now firmly believe.
Finally I got to someone of authority on 6/11/24, and their reply (attached) is that I can buy another frying pan for half price! They do not honour their much vaunted Lifetime warranty that is part of their selling spiel.
The product is overpriced garbage, and I have gone back to cooking with the stainless steel cookware that I was using before my "friend" talked me into this overpriced pyramid rubbish.
It would be nice if someone that collects the profits from this expensive pyramid scheme would take responsibility and replace their faulty product as promised prior to the sale.
Better still to change their failed bimetallic product with something that works, and then give everyone who have been conned into buying this non cookware, usable pots and pans.
User's recommendation: Don't take your "friends" advise - they are paid commissions and receive gifts by saladmaster as part of the pyramid scheme
Dealer is not being transparent with Cancellation, Refund Policies
Had attended an online presentation on morning of May 4,2025 Canada time. The dealer is from Sharjah, UAE as referred by my cousin.
I do believe in the products and have sent a put a deposit of 5k Aed for a personal set. During the day, I initially made change to the order and eventually just cancelled as I am getting more value of my money if I order from here after research. Dealer responded they are not allowing cancellation and I cannot get my deposit as they will only allow for me to redeem for items for the same amount as my deposit. Absolutely ridiculous!
This is just the same as purchasing from them which I dont want. Never did they mention this during the presentation nor when my cousin transferred the deposit. I have not signed anything like order form. No item received.
Dealer also mentioned that they will only tell customers during the signing of the order form. I checked Saladmasters website and found out they have 3 day cancellation period and full refund. Why this dealer is keeping my deposit???
I called and emailed customer service which responded right away and I appreciate that. I demand for all the deposit amount back.
They have no right to hold my money.
I asked when can dispute department get back to me on this but they dont have any time frame given. I am anxious if this take long as I need it my money.
Additionally, this dealer should be transparent with their business, keep the best interest of their customers and not just their commissions. They dont mind their integrity nor how they represent the company.
User's recommendation: Beware of Dealers who are not Transparent about Cancellation Policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement parts
I need a lid for a 9" sauce pan, the lid should be 8-1/2" in diameter. How can I purchase one?
Thanks
- Great products
Preferred solution: a lid for a saucepan
User's recommendation: Don't give up!!
Cancelled order
We would like to return the item that we ordered, It was not fully disclosed to us the actual price of the cookwares that was offered to us. It is way beyond the amohnt that was discussed to us.
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Verified Reviewer |Necesito remplazar
Tengo saledmaster necesito hablar con un representante necesito agarraderas y cambiar unas ollas por favor contesta
User's recommendation: Si
I am not happy faulty kettle( eletric) no reply for months
I wount be recomened the company (Saladmaster) to my friends l been disappointed to know that been given a faulty kettle which l was told its going to be mended which by law we should be getting a new kettle lam not happy a kettle that's been mended which l have used at my house and others may be using when l cannot see what they doing with it .
tell them you are not a good company.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Too expensive and the price is not worth it
Company fixed the issue and I have been provided with apology. A representative reached out to me, me had some conversations. After that, another representative brought a replacement to me and supported me with its application
Too expensive and the price is not worth it. They are just after making money.
I want a refund.
They have good marketers marketing overpriced products. Mine spoiled after 5 uses.
- Overrated
- Its burn easily
- Too expensive
Preferred solution: Full refund
User's recommendation: There are great quality cookwares at lesser prices
Title: Be Cautious with Saladmaster – My Experience
I recently had an unfortunate experience with Saladmaster. After making a purchase, I realized that I needed a refund just 14 days later.
However, the company informed me that their refund policy only allows for a 3-day window after the purchase. This was especially frustrating because I hadnt even received the products yet.
Moreover, I found that the products did not meet my expectations and did not work properly. The sales tactics used were extremely high-pressure and made me feel uncomfortable.
I want to warn others: please think twice before buying from Saladmaster. Based on my experience, I would advise against purchasing their products.
SCAM MLM PYRAMIDING
Dont be fooled by this Pyramiding Scam.
Here in Australia, this Cheryl Anyanahan scammed so many Filipinos forcing them to buy expensive useless cookwares! They will use guilt tactics and tap to your emotions to convince you to get a credit loan for this piece of crap items.
Worst is they will convice you yo sell and be part of their company. The more tou recruit the more you scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful company
I bought these pots and pans for over 5k, the guy who sold us the pans blocked my number and won't send me my pan that was guaranteed in the contract. This whole company does nothing to help its customers who get screwed paying 5k for useless pans that ruin your food anyways because they stick so bad.
I wouldn't buy these if they were 5 bucks. Stay away from this awful company
Preferred solution: To save others money
Repairs
The lady on the phone was pleasant, spoke and understood English, and was so help full! I needed several handles replaced, and she found them without any difficulty
The marketing strategy is scam
They went in our home without informing us that they will do the cooking show. They have available product already and there is no way for you to back out.
They are washing the products even opening it by themselves. Obviously it is very inhumane marketing strategy. They will also pressure you to decide and even tell many lies. It is a big lesson for us.
I really just hope that your seller will play fair.
Just to earn money and to benefit, they will tell lies and do this filthy marketing strategy. Another scam networking in different manner.
- Heavy products
- Overpriced
- Marketing strategy in dubai
Preferred solution: since there is no way for us to back out and they even not reduce the price I hope you do some compensation to meet all the hassle and problems it cause to us
User's recommendation: Beware
Lifetime warranty complaint
Lifetime warranty complaint, when we purchased this at 20 years ago the sales rep told us you can return this set of cookware even at this house goes through a fire and I replace it. Now I often speculated that that was true and now I know for a fact it is not true the sales rep actually lied outright lied. I have a pan that got boil dry with some food products in it and its stained and I cannot get it clean, Any stain removing options?
User's recommendation: Sales reps are liars don’t believe what they say
This cookware is better than you could find anywhere in the World!!
I got my cookware when my son was 8 months old...57 years ago, and still have it today, November 17, 2023...and still cooking with it today!
Some of the top knobs had broke over the years and some of the side handles , but, contacted Eric in Eustis, Florida, this afternoon, and in one hour, even, he was at my door and he brought me many of the parts that had broke over these many years, from the parts he had saved, for his many years with Saladmaster..I could not believe he could be here so fast!!
What I like about Saladmaster Cookware is that it is stainless steel and contains no hard chemicals that can endanger your health or the health of your children.
i am 75 years old and do not have cancer or Covid, or any diseases and neither does my son or daughter...
I believe it has to do with the stainless steel...and you need to learn how to clean it properly to remove the hard water stains, from your water supply, and any other stains...What you do is use the cleanser that is recommended and put some elbow grease into the cleaning...or, Comet Cleanser and an SOS Pad...
My health and the health of my children are important...The water supply around the country does leave white residue if you have the heat too high...Saladmaster is made to start with lower heat than the high heat you learned over the years...Stop and ReThink...
Train yourself to use this cookware for your health and that of your family...And, when you get to my age because you learned how to keep the nutrients in the foods you cooked, you can give yourself a pat on the back...
Happy Cooking! And, thanks for reading this..
T in Florida
.
User's recommendation: For Your Health and Your Kids...This cookware does not create diseases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to exchange a 3qt. pot because it was warped when it gets heated up.
Nothing happened since my complaint. The area distributor is stuck with the idea of selling me the 3qt.
pan for $1100. with a 50% discount. I cannot imagine that I bought a premium product that is not covered with a lifetime replacement.
As I mentioned before I have bought also a Cutco set of knives and has a lifetime warranty and they do stand by the warranty. I am sorry to say that I will never advertise Saladmaster and even talk about my experience to all my friends and acquaintances.
Still it will cost us $550. for 3 qt. pot.
It is just discouraging to hear that when you thought that buying a set for $5k, there will be no questions asked to exchange it. I would even discourage my friends and family to buying this product with the experience that we had.
- Discount on buying a set
- Cost thousands of dollars
- No exchange for defective item
Preferred solution: Exchange defective item
User's recommendation: Don’t buy it, for that much money you can buy more than 7 sets of cookware.
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Hello Aldona, We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.
Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6811 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day! Saladmaster Customer Service