Saladmaster Questions and Answers
How can I return unused set.
After a demonstration, I filled out the credit application and was told by the consultant that the office was closed so we would be notified about whether we were approved or not. Didn’t hear back until the cookware was delivered.
Told the delivery guy I wasn’t expecting it coz I was sure I wasn’t approved. I asked about returning it, he said he didn’t know how that works and I should contact the office. Contacted the consultant and she said it was too late to cancel and return but I should call the financing company. I did and the lady was very rude to me and said it has been delivered so I just need to be ready to start making payments in May.
I just can’t afford this and so I haven’t used it at all!
I have lost my job now due to Covid-19 and I received a payment request from maple valley. Honestly I just need to return these.
Contract.
We just got the Personal set. Have been used only 3 pieces, I or 2 times only.
For financial situation, I need to cancel the contract ASP. Not able to do payments.
Please, let me know who I need to be in touch to take care of my situation. Thank you!
Dear Saladmaster Customer, Saladmaster is a wholesaler selling to a network of Independent Authorized Dealers on a worldwide basis. Saladmaster is responsible for upholding the warranty in the event of defect in material or workmanship of Saladmaster products. Your cookware purchase was through an Independent Authorized Saladmaster Dealership. We suggest contacting your Independent Authorized Saladmaster Dealer who will be able to assist you with any questions or concerns you may have regarding your purchase. If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
Need contact info for Saladmaster.
Have a set of cook wear purchased from Saladmaster and ever time I attempt to use product I have to tighten the handles up.
Dear Saladmaster Customer. Thank you for contacting us. There are a couple of reasons why a handle needs continual tightening; it could mean the handle needs replacement or the pan needs service. So that we may gather more information from you to assist you properly, please call our toll- free number 1-800-765-5795 Press #4 for Customer Support. Our business hours are Monday – Friday, 8 a.m. – 4:30 p.m., CST. If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
waranty replacement please.I need to return the base our saladmaster salad grater that broke in half. Please provide a link to a form or online request so that I can print and include with the broken grater base.
Thank you for your kind consideration. John and Karen Davis Very satisfied customers!
Dear Saladmaster Customer, It sounds as though you are in need of service. We have offered several food processor models over the years since 1946. So that we may properly assist you, we suggest calling and speak to one of our Customer Service Specialist. Our toll-free number is 1-800-765-5795 Press # 4 for Customer Support. Our business hours are Monday – Friday, 8 a.m. – 4:30 p.m., CST. Thank you so much for being a satisfied customer! Saladmaster Customer Service
I was able to return back the cookware but then they did not cancel the contrat with the lendcare what steps i need to do regarding this they keep on deducting to my credit card? Thank you
To find some answers I cant find on website.
I have opened the packaging but haven't used the product, after going through my budget I can't afford the fornightly payments, what is the return policy for customers in Australia please?
Dear Saladmaster Customer, So that we may assist you, please contact us on our toll-free number 1-800-765-5795 Press #4 for Customer Support and one of our Customer Service Specialist will be happy to assist you. If we can be of further service to you, please let us know. Thank you, Saladmaster Customer Service
Unfortunately there is no information about Saladmaster return policy. The only way to get any assistance is by contacting Saladmaster customer service by phone at 1-81*-633-3555.