Save yourself the hassle and stay away from these lying, money-hungry, cheating no-gooders. Anyway, about the product, its not as good as they say it is.
when I was introduced to the product, I was told it was made from 100% titanium on the inside, stainless steel on the outside; this is a titanium alloy with 5% or less amount - I got the data sheet for 316 TI (same product Saladmaster claims it has). The dealer in charge (here in Houston) - Amazing Enterprise is a very rude man especially once you sign up and your money is in his hand. They will lie,, and are doggedly insistent in other to get you to buy the product; if you know what's good for you, don't fall for their scheme. I did, and I've been fighting them since April; this has so far been the biggest mistake of my life.
There are cheaper, more affordable, reliable and true titanium products in the market, don't be fooled.
Worst customer service when dealing with the dealership (Amazing Enterprise as they call themselves as of now - they also periodically change their name, these guys are a scam); and Saladmaster (the main company itself), has no customer service. If you live in Houston, stay away from the Houston branch, the dealer a Nigerian man is very, very rude as soon as him or his sales agents rope you in and he lacks integrity.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of no customer service and you pretend to give cooking class but sell them salad master. Please immediately contact the author of this review to discuss poor customer service of saladmaster customer care. Saladmaster needs to read this review and look into the issue (if any) according to poster's claims.