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  • Customers like
    • Love the cookware1
  • Customers don't like
    • Hate the cutlery1

We spent $3000 on the cookware and the 2 lids don't seal as they are supposed to. Customer service blamed me for dropping them, even though I explained that it was like this right out of the box and refuse to help me. Representative ignored me and his life time warranty promise to me was just to make me buy the cookware, life time warranty doesn't cover this defect apparently and now I am stuck... Read more

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I bought my first set of Saladmaster cutlery approx. 15 years ago. to the tune of about $1500.00. Loved the knives. In 2013 the serrated knives became dull, so I sent them back to be sharpened, but was told they didn't sharpen serrated knives, and they no longer carried my original knives, but would replace the knives I sent to be sharpened with knives from them with their new knives. Since... Read more

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There good cookware products when their new after awhile there not as good as they were definitely not life time handles crack my electric pot stop working after 3 yrs and it's hard to get any sales rep to follow up your complaints . It is a scam and highly overpriced for their commissions (etc) I'm sure there are finer products out there even if you had to pay a little more. salad master is a... Read more

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Saladmaster opened a new office in Hurst Texas under the Robinsons. It is two kids and their father. They put an ad on Craiglist needing part-time people to cook in homes in the metroplex for $2100.00 a month. Well, after 22 hours of unpaid training the job became where they gave me the leads to I get the leads and from 2100. 00 dollars to commission only! Don't be conned by them. The boy Matt... Read more

Was this review helpful? 0 0

Don't fall for the scam called Saladmaster they come to your home and offer you all manners of benefits if you can cook 30 dinners in 90 days you will get a new set back as compensation. Please beware is a scam. They change the conditions for earning your compensation so you will never get it. Make sure you close your door against this houston guy and his wife. They are shameless and lie even in... Read more

Was this review helpful? 4 0

DO NOT I REPEAT DO NOT BUY COOKWARE FROM THIS COMPANY! The cookware is so crappy and way over priced! Everything sticks and/ or burns no matter how low of heat you cook on! If the sells people come knocking on your door trying to make you a free salad tell them NO! They will rip you a new one if you give them the chance! They tell you if you sign up to sell that if you cook 30 dinners in 90 days... Read more

Was this review helpful? 6 10

I am unhappy with the Salad master representative that dealth with our order Michael Lavrenz. We had a "party" and changed our minds about the cookware. Not only did they neglect to leave us with the contract so we could see what we agreed to, the phone calls to use were not returned numerous times to find out what we needed to do to stop the order. They cashed our check and we STILL have no... Read more

Was this review helpful? 57 94

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